• +975-17582143 |+975-77767464
  • info@greenforestbhutan.com | greenforestbhutan@gmail.com

Reservation and Cancellation policy

Payment: (credit card facility)

We provide credit card facility.

50 % payment is required while confirming the tour. The remaining payment or 100 % payment must be made one month prior to the arrival date of the group.

100% payment is required for the flight tickets before the purchase of ticket.

Forigner Tourist: Bhutan visa will be approved by the government only after the full tour payment is wired transferred to Tourism council of Bhutan Bank account received from the guests.

Indian Tourist: Require Voter card and Passport for permit.

Bank details will be provided by GreenForest Bhutan Tours and Treks. And, please contact us for the bank details.

Tour cancellation policy

  • 90% refund for the tour cancelled before 45 days of arrival date, payment transfer charges will be charged.
  • 75% refund for the tour cancelled between 30 to 45 days of arrival date.
  • No refund for the tour cancelled less than 30 days of arrival date and for the change of itinerary.

The above policy doesn’t apply to the luxury hotels. Luxury hotels have their own cancellation policy. So please check with us.

Flight Cancellation Policy: (Documentation charge USD 25/ticket)

  • 70% refund for cancellation made before 30 days of travel date (Documentation charge applicable).
  • 30% refund for cancellation made between 15 to 30 days of travel date.
  • NO refund for cancellation made less than 15 days of travel date.
  • Documentation charge applicable for the change of dates, sectors etc. (issued tickets only, Nu 1,500/ticket).


To do trekking in the high altitude, insurance is mandatory.

You must provide us with your insurance policy details and your contact information while confirming the tour.

For trekking, if the group finishes the trek or incomplete the trek before the scheduled date, guests must pay directly for the extra expenses.

Condition on tour booking with us

Itinerary is made depending on the availability of hotels and as per guest’s interest.

Once the itinerary is made and agreed between the parties, we don’t entertain to change in itinerary. Guests have to pay extra for any change in the itinerary. 

While on tour in Bhutan, GreenForest Bhutan will not be responsible for any loss or damage of your personal belongings. Your goods should be at your own risk.




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